Hobart Service continues to lead the way with competitive fixed price repair offer

Hobart Service continues to lead the way with competitive fixed price repair offer

To support hospitality and retail reopening their businesses for the first time since December 2020 – Hobart Service has announced a competitive fixed price offer with the aim to help support these businesses with their reopening.

The fixed price repairs offer is available to businesses who are not currently benefitting from the advantages and discounts of being in a service contract with the catering equipment service company.

The nationwide team of specialist service technicians confidently make the promise “We will fix your machine or your money back” – backed up by over 80% first time fix rate during 2020.

The company is raising awareness of the offer which is exclusive to businesses with Hobart, Bonnet and Ecomax catering equipment, the fixed price starts from just £279+VAT, which includes call out fee, labour, OEM parts, and a 6-month repair guarantee.

The fixed price offer is another example of how the specialist service maintenance company has consistently gone above and beyond to take the lead in supporting industries during the past 12 months.

Hobart Service has offered open access to their library of operational guides, created a suite of support shut-down and restart documents and have been in dialogue with service contract customers, both new and existing, to help with any challenges or changes to circumstances.

In addition, a series of updated FAQs and step-by-step guides have also recently been released to help assist kitchen equipment restarts after long periods of inactivity, based on regular issues that are being reported.

Keith Mackie, Managing Director of Hobart Service:

“As businesses return back to their premises after long lockdowns and periods of machines being unused, we’ve seen an increase in support and repair enquiries from businesses who are not in service maintenance contracts with us”

“We recognise this has been a considerably financially challenging time for all businesses, especially those in hospitality and retail, and want to offer fixed price repairs to help support their reopening”

“Throughout this year Hobart Service has maintained and exceeded our SLA’s for our customers who benefit from our service and maintenance agreements, and we’ve identified a need to extend this support to the industry with this offer”

If you require more information about this topic or the fixed price offer – please get in touch on 01733 392 244, email at customer.service@hobartuk.com or visit http://campaign.hobartuk.com/fixed-price-repair

*Terms and conditions apply to fixed price offer.