Hobart Service Division's Support ‘Making a big difference’ in UK hospitals

Hobart Service Division's Support ‘Making a big difference’ in UK hospitals

Hobart Service are continuing to go above and beyond to support our NHS, and the ongoing handwork and dedication from the Service team has not gone unnoticed.

Amid a third lockdown and at a time where UK hospitals are busier than ever, the nationwide team of specialist catering equipment technicians is continuing to operate nationally.

Hundreds of hospitals throughout the UK rely on Hobart’s expert service division for both repairs and planned maintenance of their kitchen equipment.

Hospital kitchen equipment plays a vital part in both the overall operation of a hospital and the essential care given to patients. Any repairs are time-critical; our dedicated technicians are working harder than ever to exceed SLAs.

The dedication of our staff hasn’t gone unnoticed. We have received many letters and words of thanks over the past 10 months, including the praise from Paula Vennells CBE, Chair at Imperial College Healthcare:

“I wanted to take this opportunity to write personally to thank you and your team for your support during the COVID-19 crisis… The country has thanked the NHS for the amazing work of our frontline colleagues but we know that without the help, advice, long hours and support from our external partners, our response would not have been as effective as it was.”

The letter went on to personally thank our service teams here at Hobart UK. The Imperial Estates team showed their gratitude to the, “… support provided to continue maintaining the service of critical equipment and for attending site for call out repairs in difficult circumstances.

“Your company made a big difference to the way the Trust was able to respond.”

Keith Mackie, Managing Director of Hobart Service:

“Throughout this year Hobart Service has maintained and exceeded our SLA’s for the Healthcare industry. Despite extremely challenging circumstances, we have continually demonstrated our commitment to maintaining national coverage to all customers requiring our services. We have remained committed to maintaining a nationwide service, with a focus on hospitals, care homes and education.”

Hobart Service has the UK’s largest field force specialising in catering equipment maintenance. Our specialist service technicians are trained to support a vast range of makes and models of Hobart and third party equipment.

HOBART Service directly employees over 100 technicians nationwide, offering a fast response and repair when equipment breaks down, minimising downtime with one of the highest first time fix rates in the industry.

If you require more information about this topic or how Hobart Service can keep your business open for service – please get in touch with them on 01733 392 244, email at customer.service@hobartuk.com or visit their website at https://www.hobartuk.com/service.